Get copies of your VA medical records online, by mail or fax, or in person at our VA Connecticut health care Release of Information office.
Access your VA medical records online. Sign in to view, organize, and share your VA medical records and other personal health information. We don't charge any fees to send copies directly to health care providers.
We can help you get copies of your VA medical records. We can also help you update your records. Call or visit one of our release of information offices.
What to bring
The service hours are the same as our facility hours.
To request a copy of your VA medical records by mail or fax, send a signed and completed VA Form 10-5345a to our Release of Information office.
Mail your signed form to
950 Campbell Avenue Release of Information West Haven, CT 06516We process mailed or faxed requests within 10-14 days. For privacy reasons, we can’t accept requests for medical records by email.
The Veterans Health Information Exchange (VHIE) program lets us electronically share your health information with health care providers who treat you, including participating non-VA providers if you receive care outside of VA.
This program is voluntary, and you can choose not to share your information (opt out of sharing).
Fill out, sign, and date VA Form 10-10164 (Opt Out of Sharing Protected Health Information).
Mail the signed, completed form to our ROI office. You can also bring it with you or ask for this form when you visit us.
Note: If you had revoked your permission to share, before September 30, 2019, your opt out status will stay active. You don’t need to submit form 10-10164.
If you change your mind and want to share your health information, you’ll need to submit VA Form 10-10163 (Request for and Permission to Participate in Sharing Protected Health Information).
Mail the signed, completed form to our ROI office. You can also bring it with you or ask for this form when you visit us.
You can get another person's medical records if you’re listed as having Power of Attorney (POA) or you’re the patient’s next of kin.
You can get the records of a deceased patient if you have:
Yes. If you’re making the request in person, you can tell us what format you would like. If you’re using VA Form 10-5345a, check the “CD-ROM” or “Other” box (and write in DVD).
Yes, we provide all available images on DVD.
If you have a My HealtheVet Premium account, you can also view or download many kinds of radiology images online. A Premium account is one where you’ve gone through extra identity authentication.
Please ask at the Register for care office, and they will provide you documentation of your VA coverage.